Delivery and shipping information
Terms of service
Refund Policity
To provide easy and fast shopping, we are constantly improving the SELKAstore and our logistics system. Here you can find more information about how to get your purchase to your office.
Delivery time (time from order to shipment of your purchase)
Our target is to ship out your order within 1-2 days from the time of purchase. Please note that there may be delays due to stock availability. In the event of a delay, we will endeavor to inform you as quickly as possible via email.
To provide faster delivery, we have also various items ready in storage for immediate shipping.
Shipping
Below you can find the different shipping options for each country and possible additional fees. Due to customs fees and various taxation systems, the shipping options may vary from country to country.
EU countries (Home delivery EU 6-9 days)
All orders are shipped out from our Finland factory, typically in 1-2 days from the time of order. Customer shipping is provided using the GLS or DACHSER service.
The price includes the local tax and home delivery to the countries listed below. For other countries in Europe, see the "Other countries" shipping information below.
Free shipping includes home delivery to the following countries:
Austria, Belgium, Croatia, Czech republic, Denmark, Estonia, Finland *, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden * and the Netherlands.
* See country specific information below
Finland (Home delivery FIN 4-5 days)
Estimated shipping time using GLS is 2-3 days.
Norway (Home delivery NOR 3-5 days)
All orders are shipped out from our Finland factory, typically in 1-2 days from the time of order. Customer shipping is provided using the FedEx service. The shipping costs is calculated separately during check out and tax is to be paid by customer as product is imported.
Sweden (Home delivery SWE 7-9 days)
All orders are shipped out from our Finland factory. Customer shipping is provided using the GLS service. Packages below 20 kg are delivered to the nearest available pick up location.
Switzerland
All orders are shipped out from our Finland factory, typically in 1-2 days from the time of order. Customer shipping is provided using the FedEx service. The shipping costs is calculated separately during check out and tax is to be paid by customer as product is imported.
Canada, Hong Kong, Singapore and the United States
Outside of EU the shipping costs is calculated separately during check out and tax is to be paid by customer as product is imported. All orders are shipped out from our Finland factory, typically in 1-2 days from the time of order. Customer shipping is provided using the FedEx service.
Other countries
Contact selkastore@selka.fi
Courier shipping available for most countries. Total cost of the product depends of the local import duties.